PL

Privacy Policy

1. General provisions

1.1. This privacy policy sets out the rules for the processing and protection of personal data of users of the Trusted Up website, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

1.2. The controller of personal data is Trusted Up Agnieszka Bilińska, based in Warsaw, ul. Podleśna 39 lok. 26, Poland, Tax ID (NIP): 118-040-13-78.

2. Scope of data collected

2.1. When you use the Trusted Up website, the following personal data may be collected:

  • First and last name
  • Email address
  • Phone number
  • Mailing/correspondence address
  • Invoice details (including Tax ID and company name, where applicable)
  • Data related to the use of services (e.g. courses purchased, coaching sessions)

2.2. ata are collected when you fill in forms on the website, make purchases, sign up for the newsletter, and when you contact the controller.

3. Purposes of data processing

3.1. Personal data are processed for the following purposes:

  • Provision of services offered on the website, including the sale of courses, mentoring, coaching and Extended DISC analysis.
  • Correspondence with users, including handling enquiries and complaints.
  • Sending newsletters and marketing materials (with the User’s consent).
  • Issuing invoices and other accounting documents.

3.2. Data are processed solely based on the User’s consent or where this is necessary for the performance of a contract.

4. Legal basis for data processing

4.1. Personal data are processed based on:

  • Article 6(1)(b) GDPR – where processing is necessary for the performance of a service contract.
  • Article 6(1)(a) GDPR – based on the User’s consent in the case of marketing activities.
  • Article 6(1)(c) GDPR – where processing is necessary for compliance with legal obligations (e.g. accounting and tax obligations).

5. Data sharing

5.1. The User’s personal data may be shared with:

  • Entities responsible for handling payments (e.g. online payment operators).
  • Entities providing technical services, such as hosting and website maintenance.
  • Tax authorities and other public institutions, where required by law.

5.2. Data are not transferred to third countries, unless this results from the use of external services (e.g. mailing platforms).

6. Data retention period

6.1. Personal data will be stored for as long as necessary to achieve the purposes for which they were collected, including:

  • For service provision – for the duration of the contract and until the limitation period for any claims has expired.
  • For marketing activities – until the User withdraws consent.

6.2. After the above periods, data will be deleted or anonymised.

7. User rights

7.1. The User has the following rights in relation to their personal data:

  • The right of access to their data.
  • The right to rectify, erase or restrict the processing of their data.
  • The right to data portability to another controller.
  • The right to withdraw consent to data processing at any time (where processing is based on consent).

7.2. To exercise these rights, the User may contact the data controller at the postal address Trusted Up Agnieszka Bilińska, ul. Podleśna 39 lok. 26, 01-673 Warsaw, Poland.

8. Data security

8.1. The controller uses appropriate technical and organisational measures to protect personal data against unauthorised access, loss, damage or destruction.

8.2. The website uses secure connections (SSL) to protect data transmitted by users.

9. Cookies

9.1. The Trusted Up website uses cookies to improve the functioning of the site and to adapt it to the User’s preferences.

9.2. Cookies may also be used for analytical and marketing purposes.

9.3. The User can manage cookie settings through their web browser settings.

10. Changes to the privacy policy

10.1. Trusted Up reserves the right to amend this privacy policy. Users will be informed of any changes by electronic means.

10.2. All changes take effect from the date they are published on the website.

11. Contact

11.1. If you have any questions regarding this privacy policy, don’t hesitate to get in touch with us at the following postal address Trusted Up Agnieszka Bilińska, ul. Podleśna 39 lok. 26, 01-673 Warsaw, Poland.